Each year, a large number of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a fun and exciting two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the bigby coffee that received by far the most nominations by none other than their clients! This award is presented to the store that has shined in their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a lasting impression on those that walk through the doors.
BIGGBY® COFFEE is excited an honored to list BIGGBY® COFFEE Flat Rock the 2019 Store of the Year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock continues to be open just over three years and it has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas go far beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have fun, B yourself, and Share great coffee.”
Situated right in the midst of Flat Rock, Woodhaven, Brownstown, and New Boston, they has gone to great lengths to reach know their clients from each one of these communities.
“We are extremely thankful to remain Flat Rock, but additionally [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have now customers from a number of communities with various views, opinions, and all find acceptance [at BIGGBY® COFFEE Flat Rock]; we have been a reflection of our customers!” Parker said.
Focused on being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to provide a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE hosts a fantastic experience for everybody that visits! Encouraged to reach know their customers and involve themselves inside their communities, BIGGBY® COFFEE locations through the entire nation transform it into a goal to reach know their customers and present a house out and about.
“We love being associated with our communities and believe our community has noticed and appreciated our involvement. Our baristas are focused on their jobs as well as their customers in fact it is reciprocated by our customers who worry about them as well…. To become recognized as one of the many great stores that have been nominated in the system is a thrill by itself,” Parker said.
Parker gives lots of credit for this award to her carefully chosen staff. While all in different walks in life-some secondary school students, some mothers to small children, plus some older ones-each is educated to a very high standard that can empower them in their position and then in in their community. Just as essential as their potential customers, Parker noted that she enjoys the kdqcat she has in aiding her employees fulfill their set goals and dreams.
Increase your lattes with the rest of BIGGBY® Nation while we congratulation Diane Parker and also the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started having a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, made a decision to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the typical gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas offer a unique experience focused on brightening their customers’ day and supporting them in constructing a life they love. The “Big ‘B’” on the orange background caught on, now BIGGBY® COFFEE has greater than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a place Representative Program and currently has 8 Area Representatives in 6 states.